Terms of Service

Last updated: 11 October 2026

These Terms of Service are an agreement between you and LAUNCHPAD TECHNOLOGIES PTY LTD ACN 685 218 660, an Australian private company. In these Terms, "Olapis", "we", "us", and "our" refer to LAUNCHPAD TECHNOLOGIES PTY LTD. "You" means the person using Olapis, or the business or organization using Olapis through its users.

Olapis is an AI content creation product for individuals and teams. These Terms govern your access to and use of Olapis, including our website, app, public beta, software, AI workflows, generated outputs, support channels, and related services.

By creating an account, accessing Olapis, using Olapis, or clicking to accept these Terms, you agree to these Terms. If you use Olapis for a business or organization, you represent that you have authority to bind that business or organization to these Terms.

If you do not agree to these Terms, do not use Olapis.

Privacy

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information. By using Olapis, you acknowledge that personal information will be handled as described in our Privacy Policy. If these Terms conflict with the Privacy Policy about how personal information is handled, the Privacy Policy controls, subject to any separate agreement described below.

If a separate written agreement, data processing agreement, order form, or enterprise agreement applies to your use of Olapis, that agreement controls to the extent it conflicts with these Terms.

Eligibility

You must be at least 18 years old and have legal capacity to agree to these Terms to use Olapis.

Olapis's AI features are intended for business and professional creative use. Features may be unavailable in countries or regions restricted by applicable law or the relevant provider's terms. You must not bypass those restrictions.

You must not use Olapis if you are barred from doing so under applicable law or if we have previously suspended or terminated your account for serious misuse.

Accounts and Workspaces

You are responsible for keeping your account information accurate and your login credentials secure. You are responsible for activity under your account, except to the extent caused by our breach of these Terms or applicable law.

You must not share your password, misuse another person's account, create accounts using false information, or bypass account security controls.

You must notify us promptly if you believe your account, workspace, password, or login method has been compromised or used without authorization.

Olapis may support workspaces, organizations, teams, roles, invitations, and permissions. Workspace owners and administrators may be able to manage users, roles, billing, projects, content, settings, and access within the workspace. They may also be able to remove users, transfer content, or restrict access.

If you join a workspace controlled by a business, agency, employer, or client, that workspace owner or administrator may control the workspace and the content inside it. You are responsible for understanding the rules that apply between you and that workspace owner.

Public Beta and Changes to Olapis

Olapis may be offered as a public beta. Beta features may be incomplete, experimental, unavailable, inaccurate, or changed at any time.

We may add, modify, suspend, or discontinue features, models, integrations, limits, plans, or parts of Olapis. We may also set or change limits on storage, uploads, generations, credits, file size, duration, rate limits, model access, or other usage.

We will give reasonable advance notice of material changes to a paid service where practicable. Changes may take effect sooner where necessary for legal, security, abuse prevention, or urgent provider or operational reasons. If we discontinue a paid service or materially reduce it during a prepaid period and cannot provide a reasonably equivalent service, you may cancel the affected service and receive a refund for the unused prepaid period and any purchased top-ups you can no longer use.

Your Content

"Your Content" means content that you or your users submit to, upload to, create in, or generate through Olapis. This includes prompts, text, images, video, audio, files, references, brand material, campaign material, project names, notes, comments, Creative Skills, agent chats, metadata, inputs, and outputs.

As between you and Olapis, we do not claim ownership of Your Content. To the extent rights in Your Content can be owned, you retain those rights.

You grant Olapis a non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, display, modify, create technical derivatives of, and otherwise use Your Content as needed to:

provide, operate, maintain, and improve Olapis;
process uploads, prompts, references, and generated outputs;
run Olapis workflows and AI generation, editing, enrichment, search, and media workflows;
support collaboration, sharing, preview, export, and delivery features;
troubleshoot, secure, monitor, and protect Olapis;
provide support and respond to your requests;
comply with law and enforce these Terms.

This license lasts for as long as needed for those purposes. It ends when Your Content is deleted from our active systems, except to the extent continued retention or processing is necessary for a lawful purpose, such as legal obligations, security, billing records, legal claims, or restricted backup retention. Personal information remains subject to the Privacy Policy and applicable law. Material you deliberately publish is also subject to the publication permissions below.

We do not sell Your Content. We do not use Your Content for advertising or retargeting.

Public Creative Skills

If you choose to publish a Creative Skill, you authorize Olapis to make its published title, description, publisher attribution, and example media publicly available. You grant Olapis and users who select the skill a non-exclusive, worldwide, royalty-free permission to use its published instructions and associated reference media through Olapis, including in chats and workspace copies supported by the feature, to create and use outputs under these Terms. You must have the rights and permissions needed for that publication and use.

Unpublishing stops future discovery and removes the public page. It does not reverse use in existing chats, copies already made in other workspaces, or outputs already created. The permission above continues for those existing uses, subject to applicable law and action we take on privacy or rights complaints.

Rights You Need

You are responsible for Your Content and for how you use Olapis.

You represent and warrant that you have all rights, licenses, permissions, and consents needed to submit Your Content to Olapis, to generate outputs from it, to use the outputs, and to grant the license in these Terms.

This includes rights and permissions for:

brand assets, logos, products, packaging, campaigns, and client material;
photos, video, audio, documents, and other uploaded files;
people depicted or heard in uploaded or generated media;
names, likenesses, voices, personal information, and private information;
third-party copyright, trade marks, designs, publicity rights, privacy rights, and confidential information.

You must not upload, generate, publish, or use content in a way that infringes, misappropriates, or violates someone else's rights.

We may review, moderate, refuse, remove, or restrict content where we reasonably believe it violates these Terms, law, provider rules, or third-party rights. We are not required to monitor all content.

AI Outputs

Olapis uses third-party AI models and infrastructure. Olapis does not currently own or operate its own foundation models.

AI outputs may be inaccurate, incomplete, offensive, unexpected, or unsuitable for your intended use. Outputs may be similar or identical to outputs generated for other users. Outputs may not be protectable by copyright or other intellectual property laws in every jurisdiction.

You are responsible for reviewing outputs before using, publishing, distributing, or relying on them. Olapis does not guarantee that outputs are unique, accurate, lawful, non-infringing, commercially safe, or fit for a particular purpose.

Subject to your compliance with these Terms, we do not impose a general restriction on commercial use of outputs. You are responsible for making sure your use of outputs complies with law, third-party rights, platform rules, advertising rules, client obligations, provider terms, and any other requirements that apply to you.

We do not train Olapis-owned foundation models on Your Content. Customer content may still be processed by third-party AI providers under their applicable service terms and account settings.

Acceptable Use

You must use Olapis responsibly and lawfully. You must not use Olapis, or allow others to use Olapis, to:

violate any law, regulation, court order, or third-party right;
infringe copyright, trade marks, designs, publicity rights, privacy rights, or confidential information;
create, upload, or distribute child sexual abuse material or sexual content involving minors;
create, upload, or distribute non-consensual sexual content or intimate imagery;
create deceptive impersonation, fraud, phishing, scams, or misleading content that is likely to cause harm;
harass, threaten, abuse, dox, defame, or target people or groups;
promote hatred, violence, exploitation, or unlawful discrimination;
generate malware, exploit code, credential theft, spam, or systems abuse;
bypass safety systems, usage limits, billing controls, rate limits, access controls, or security features;
scrape, crawl, harvest, or extract data from Olapis except as permitted by us;
reverse engineer, decompile, copy, or attempt to derive source code, models, systems, or non-public features except where law does not allow that restriction;
systematically harvest non-public Olapis data, prompts, outputs, or system behavior to develop, train, benchmark, or improve a competing AI model, dataset, generation product, or similar service without our written permission;
resell, rent, sublicense, or commercially provide Olapis itself to others unless we agree in writing;
overload, disrupt, damage, or interfere with Olapis or its providers;
submit sensitive personal information unless you have the right to do so and it is necessary for your use of Olapis.

We may investigate suspected misuse. We may remove content, restrict features, suspend accounts, terminate accounts, preserve evidence, or report conduct where we believe it is necessary to protect users, third parties, Olapis, providers, or the public.

Third-Party Services and Providers

Olapis depends on third-party services and providers, including AI model providers, hosting providers, storage providers, billing providers, analytics providers, and other infrastructure providers.

Your use of some features may be subject to third-party terms, policies, limits, or availability. We are not responsible for third-party services that we do not control.

Third-party providers may change, suspend, or discontinue their services. If that happens, Olapis features that depend on those providers may also change, degrade, or stop working.

Fees, Subscriptions, and Credits

Some Olapis features may require payment, subscription, credits, usage fees, or other charges. Prices, plans, included usage, credit rules, limits, and renewal terms may be shown in Olapis, on our pricing page, in an order flow, or in a separate agreement.

Included usage allowances reset at the interval stated for your plan and do not carry over into the next allowance period. Purchased top-ups are separate from included allowances, carry over until used, and do not reset monthly. Allowances and top-ups are shared within the workspace rather than belonging to an individual user. Available features remain subject to the active plan.

On a paid seat plan, an invitation uses an available paid seat first. If no paid seat is available, an authorized invitation may add a seat with a prorated charge for the current billing period and the additional usage included with that seat. Seat changes and their timing are described in Settings → Billing.

Usage charges may include generation, agent processing, and separately chargeable media analysis, as described in the product. A credit reservation is not itself a final charge. Charges for completed, chargeable processing are not automatically reversed because you stop a workflow or a later step fails. This does not limit any refund or other remedy required by applicable law.

If you buy a paid plan, you authorize us and our billing providers to charge the payment method you provide for applicable fees, taxes, renewals, overages, and other charges described at the time of purchase or in the applicable plan terms.

Subscriptions may renew automatically at the price and billing interval disclosed at purchase, or at a changed renewal price notified as described below, unless cancelled before the renewal date. You can cancel your subscription in Settings → Billing. Cancellation stops future subscription renewals, and your paid plan remains available until the end of the current billing period, unless applicable law requires otherwise.

If we change your subscription price, we will notify you before the change applies. The changed price applies to future renewals, and you can cancel before the renewal at the changed price.

If you enable auto top-up, you authorize additional charges to your saved payment method according to the amount, balance threshold, and monthly limit you save in Settings → Billing. You can change or disable auto top-up there.

Paid plan access and purchased credits are provided digitally in your workspace after successful payment confirmation.

Fees are non-refundable except where required by law or where these Terms or an applicable purchase agreement provide otherwise, including the refunds for service changes and termination described in these Terms. We may issue other refunds or credits at our discretion, but doing so once does not require us to do so again.

For refund requests or billing errors, contact privacy@olapis.com.

We may correct pricing, billing, credit, or metering errors. We may suspend or limit access for non-payment, failed payment, chargebacks, fraud, abuse, or excessive usage.

You are responsible for taxes, duties, and similar charges, except for taxes based on our income.

Feedback

If you send us feedback, ideas, suggestions, requests, or proposals, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation. We are not required to keep feedback confidential.

Olapis Intellectual Property

Olapis and its software, design, workflows, interfaces, models of operation, documentation, branding, names, logos, and other materials are owned by Olapis or our licensors.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use Olapis for your own business, professional creative, or client purposes.

You do not receive any ownership rights in Olapis itself. You must not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative products from Olapis except as allowed by these Terms or applicable law.

Copyright and Rights Complaints

If you believe content in Olapis infringes your copyright, trade mark, privacy, publicity, or other rights, contact privacy@olapis.com with enough information for us to understand and assess the complaint.

Your complaint should include:

your name and contact details;
a description of the right you claim has been infringed;
a description or location of the content at issue;
a statement that you believe in good faith that the use is not authorized;
a statement that the information in your complaint is accurate;
if you act for someone else, a statement that you are authorized to act for them;
your physical or electronic signature;
any supporting information reasonably needed to assess the complaint.

We may remove or restrict content, suspend accounts, request more information, or take other action where we consider it appropriate.

If your content is removed or restricted because of a rights complaint and you believe that was a mistake, contact us with enough information for us to assess your position. We may restore content where we consider it appropriate.

Confidentiality

Olapis may give you access to non-public information, features, designs, roadmaps, tests, or beta functionality. If we identify information as confidential, or if it should reasonably be understood to be confidential, you must not disclose it to others without our permission.

This does not restrict you from discussing public features, your own content, or information that is already public through no fault of yours.

Security

You must not test, scan, probe, attack, or bypass Olapis security systems without our written permission. You must not introduce malware, exploit code, spam, credential theft, or harmful traffic.

If you discover a security issue, contact us promptly and do not access, copy, alter, delete, disclose, or misuse data that is not yours.

Suspension and Termination

You may stop using Olapis at any time.

Stopping use of Olapis does not automatically cancel a subscription. To stop future subscription renewals, cancel in Settings → Billing as described above. To request account deletion, contact privacy@olapis.com as described in our Privacy Policy.

We may suspend or terminate your access to Olapis, remove content, or restrict features if we reasonably believe:

you breached these Terms;
your use creates a material risk to the security, lawful operation, or rights of Olapis, its users, providers, or other people;
payment is overdue or disputed;
we are required to do so by law or a provider;
your account or workspace is involved in fraud, abuse, or unsafe activity;
continuing to provide Olapis is no longer commercially, technically, or operationally reasonable.

We will give reasonable notice and an opportunity to resolve a remediable issue where practicable. We may act immediately where necessary for legal, security, fraud, abuse prevention, or urgent provider or operational reasons.

If we terminate a paid service for commercial or operational reasons without your breach or fault, we will refund the unused portion of prepaid subscription fees and the unspent purchase value of top-ups you can no longer use. Where lawful and practicable, we will give you a reasonable opportunity to export your content before access ends. These provisions do not limit any additional rights or remedies under applicable law.

After termination, you may lose access to your account, workspace, projects, and content. We may retain or delete information as described in our Privacy Policy and these Terms.

Sections of these Terms that by their nature should survive termination will survive, including sections about content licenses, fees owed, acceptable use, intellectual property, disclaimers, liability, indemnity, disputes, and governing law.

Disclaimers

Subject to any rights that cannot be excluded under applicable law, Olapis is provided "as is" and "as available".

We do not guarantee that Olapis will be uninterrupted, error-free, secure, accurate, available in every region, compatible with every system, or suitable for your intended use. We do not guarantee that uploads, projects, outputs, or other content will always be stored, recoverable, or available.

We do not provide legal, financial, medical, professional, advertising clearance, copyright clearance, or regulatory advice. You are responsible for getting professional advice where needed.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or other applicable law.

Where permitted by law, and where Olapis is not ordinarily acquired for personal, domestic, or household use or consumption, our liability for breach of a non-excludable guarantee is limited, at our option, to supplying the service again or paying the cost of having the service supplied again.

Limitation of Liability

To the maximum extent permitted by law, Olapis and its officers, employees, contractors, suppliers, and providers are not liable for indirect, incidental, special, consequential, punitive, exemplary, or loss of profit damages, or for loss of data, goodwill, revenue, business opportunity, or reputation.

To the maximum extent permitted by law, our total liability for all claims relating to Olapis or these Terms is limited to the greater of:

the amount you paid to Olapis for the service giving rise to the claim in the 12 months before the event giving rise to liability; and
AUD 100.

These limits apply whether the claim is based in contract, tort, negligence, statute, equity, or any other legal theory, even if we have been advised of the possibility of the loss.

Indemnity

To the maximum extent permitted by law, you agree to indemnify Olapis and its officers, employees, contractors, suppliers, and providers against third-party claims and resulting losses, liabilities, damages, costs, and reasonable legal fees, only to the extent caused by your breach of these Terms or your violation of law or third-party rights, including through Your Content or people you authorize to use your account or workspace.

This indemnity does not apply to the extent a claim or loss is caused by the breach, negligence, or wilful misconduct of the party seeking indemnity. We will promptly notify you of a claim, provide reasonable cooperation, and give you a reasonable opportunity to participate in its defence. We will not agree to a settlement requiring an admission or payment by you without your consent, which must not be unreasonably withheld.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above.

For material changes, we will notify you by email or through Olapis and explain when the changes take effect. We will give reasonable advance notice where practicable, except where a change is needed sooner for legal, security, or abuse prevention reasons. Any notice period required by applicable law will apply.

If you do not agree to the updated Terms, you can stop using Olapis and cancel your subscription before the changes take effect. If a change materially disadvantages you during a prepaid period, you may end the affected paid service before the change takes effect and request a refund for the unused prepaid period and purchased top-ups you can no longer use. Your continued use of Olapis after the changes take effect means you accept the updated Terms.

Notices

We may send notices to you through Olapis, by email, or through other reasonable methods. You are responsible for keeping your account email address current.

You may send notices to us at privacy@olapis.com unless another contact method is stated for a specific issue.

Governing Law and Disputes

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law rules.

You and Olapis submit to the non-exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia.

Before starting court proceedings, you and Olapis agree to try to resolve the dispute in good faith by contacting each other and giving a reasonable opportunity to respond. This does not stop either party from seeking urgent injunctive or equitable relief, or from taking action where waiting would cause serious harm.

General

You must not assign or transfer these Terms without our written permission. We may assign or transfer these Terms as part of a merger, acquisition, reorganization, sale of assets, financing, or similar transaction.

If any part of these Terms is found invalid or unenforceable, the rest of the Terms will continue to apply.

Our failure to enforce a term does not waive our right to enforce it later.

These Terms do not create any partnership, joint venture, employment, agency, or fiduciary relationship between you and Olapis.

These Terms do not give rights to anyone other than you and Olapis, except where they expressly say otherwise.

Neither party is responsible for failure or delay caused by events beyond its reasonable control, such as provider failures, internet failures, government action, major security incidents, or other events that cannot reasonably be controlled.

These Terms, together with any applicable order, plan terms, enterprise agreement, data processing agreement, supplemental terms, and policies referenced in them, form the agreement between you and Olapis for use of Olapis.

Contact

LAUNCHPAD TECHNOLOGIES PTY LTD
ACN 685 218 660
ABN 37 685 218 660
NSW, Australia
Email: privacy@olapis.com